Helping digitise a plumbing manufacturer’s distribution platform
Emphasising the importance of privacy, this page provides a concise overview of the project. If you seek a more detailed portfolio, feel free to get in touch.
The client utilised past research as a foundation to develop a revamped version of their existing platform. They sought our help to validate design decisions and prioritise features for future product phases.
The impact I made by leading this project, was providing the product team with a strategy for next phases of the platform.
Testing a platform requires a comprehensive understanding of the product and a high degree of empathy with its users.
Step 1
Kick-off meeting and product walkthrough were essential for grasping the client’s end goal and becoming acquainted with the platform.
Step 2
We designed the most suitable testing flow and methodologies to streamline the process and recruited participants from both New Zealand and Australia.
Step 3
Face to face and remote usability testing sessions x12 across Australia and New Zealand with card sorting exercise as part of it.
Step 4
Remote project presentation for 10 stakeholders, executive summary, full report and road map strategy for the next phases of the product.
We conducted usability tests in both in-person and remote settings, including card-sorting exercises to prioritize upcoming features.
Emphasising the importance of privacy, this page provides a concise overview of the project. If you seek a more detailed portfolio, feel free to get in touch.
Emphasising the importance of privacy, this page provides a concise overview of the project. If you seek a more detailed portfolio, feel free to get in touch.
